1. GENERAL PROVISIONS
1.1. These rules of purchase and sale of goods in the DOTEKAS.EU Online Store (hereinafter the “Rules”) set forth the general terms and conditions of use of the DOTEKAS.EU Online Store (hereinafter the “Online Store”) and apply to the Buyer ordering and purchasing at Dotekas UAB ( hereinafter the “Seller”).
1.2. You have the right to buy in the online store:
– active natural persons, viz. persons over the age of legal capacity whose legal capacity is not restricted by the court;
– legal entities.
By signing up or placing an order, the Buyer confirms that he has the right to make purchases in the Online Store.
1.3. The Seller has the right to unilaterally change, amend or supplement the Rules. When the Buyer makes a purchase in the Online Shop, the Terms and Conditions in force at the time of placing the order apply, so the Buyer should familiarize himself / herself with the Terms and Conditions at the time of each purchase.
1.4. The Seller shall not be liable for the Buyer’s failure to familiarize himself / herself with the Terms even though he / she has been given such opportunity. Seller assumes no risk or liability for this and is unconditionally released.
1.5. The Seller has the right to limit the number of registered Buyers depending on the technical capabilities of the Online Shop system.
1.6. In the event that Buyer uses the Web Store in violation of these Rules or otherwise attempts to interfere with the work of the Web Store, the Seller has the right to restrict the Buyer’s use of the Web Store services without prior notice and to cancel the Buyer’s registration.
1.7. The Seller shall have the right to suspend or discontinue the operation of the Online Store without prior notice to the Buyer.
2. PURCHASE-SELLING MOMENT
2.1. A Purchase and Sales Agreement shall be deemed concluded when the Buyer forms and places an order for goods in the Online Shop, makes the payment according to the procedure and within the terms specified in the Rules and receives confirmation from the Seller by e-mail that the Buyer’s order has been accepted. The order placed by the Buyer together with these Terms becomes a contract between the Buyer and the Seller and is a legally binding document for both parties.
2.2. The Buyer may place an order for goods in the Online Store if they are familiar with and accept the Terms. When the Buyer does not agree with the Terms, he must refrain from ordering goods in the Online Store. When the Buyer orders the goods in the Online Store, it is considered that the Buyer has read and unconditionally accepted all the Terms.
3.1. You can use the Online Shop only after registering there. The buyer registers in the Online Store by filling in the registration form. In the registration form, the Buyer must provide the necessary personal data necessary for personal identification, delivery of goods, contacts, etc. The Buyer has the possibility to change, add or cancel the registration at any time. Upon cancellation of the registration, the Buyer shall be entitled to purchase again in the Online Shop only upon re-registration.
3.2. The Buyer is responsible for the correctness of the data provided in the registration form. The Buyer undertakes to update the information provided in the registration form if it changes. The Buyer assumes full responsibility for any damage caused to the Buyer or third parties if the Buyer has provided incorrect, incomplete data in the registration form or has not changed it. In no event shall the Seller accept any liability for any resulting damage.
3.3. Upon registration of the Buyer in the Online Store, a unique login data is provided – the Buyer’s name and password. The Buyer is responsible for preserving the individual login credentials provided to him, not disclosing them to any third parties, and for taking any action in the Online Store. If the Buyer loses individual login details, he must immediately notify the Seller of the loss of personal data.
4. PROCESSING OF PERSONAL DATA
4.1. Upon registration, the Buyer grants the Seller the right to collect, store, use, systematize, and process for the purposes set forth in these Terms the personal data provided by the Buyer through the Online Store. The Buyer has the right to refuse to provide his / her personal data, however, personal data is necessary and necessary for unambiguous identification of the Buyer, during sales and delivery of goods, issuing accounting documents, refunding overpayments or money for goods returned by the Buyer, administering and the personal data will not be entered into and the contract will not be executed.
4.2. The Seller shall ensure that the personal data provided by the Buyer will be processed in accordance with the requirements of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts of the Republic of Lithuania regulating the processing and protection of such data. The Buyer’s personal data will be processed for direct marketing purposes only with the Buyer’s consent in accordance with the procedure set out in these Rules.
4.3. The Seller ensures that the personal data provided by the Buyer will be exclusively used by the Seller and its partners with whom the Seller cooperates in the administration of the Web Store, delivery of goods and other services related to placing or fulfilling the Buyer’s order. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except for the above-mentioned Seller partners, or in the cases provided for by legal acts of the Republic of Lithuania.
4.4. In the registration form, the Buyer may choose to receive the Seller’s notices or offers. Unless the Buyer requests, the Seller will not use the Buyer’s personal data for marketing purposes and will not send the Buyer any promotional or informational messages, except as necessary to fulfill the Buyer’s order.
4.5. The Seller ensures that the Buyer’s personal data will be kept for no longer than required for the purposes of the data processing. Data is stored for direct marketing purposes for 2 (two) years after the Buyer last logged in to the Online Store. Personal data that are no longer needed for the purposes for which they are processed or that the prescribed retention period has expired will be securely destroyed.
4.6. The Buyer has the right, upon request to the Seller, to access the Buyer’s personal data processed by the Seller, to receive information on how it is processed, to request correction of incorrect, personal data, these Terms.
5. COMMODITY PRICES, PAYMENT PROCEDURE AND TERMS
5.1. The goods are sold to the Buyer at prices valid at the moment of placing the order in the Online Store. The seller has the right to determine the minimum order size, i.e. the minimum amount at which the Buyer’s order is executed.
5.2. The Buyer shall pay for the ordered goods not later than within 3 (three) working days from the moment of placing the order. The order shall be executed only after the payment for the goods has been received and the delivery time has begun. Payment shall be deemed to have been made when the total amount due has been received and credited to the Seller’s bank account.
5.3. If the Buyer fails to pay for the goods within 3 (three) business days from the moment of placing the order, the Seller shall be entitled to cancel the order without prior notice to the Buyer.
5.4. The Buyer can see and print the Pre-Invoice for all purchases he has made in the Purchase History section of the Online Store.
6. DELIVERY OF GOODS
6.1. Online store sales and delivery of goods in the territories of Lithuania, Latvia and Estonia. The Goods shall be delivered by the Seller or his authorized courier service.
6.2. The Buyer pays for the delivery service the price indicated on the Online Store page, which is valid at the moment of placing the order.
6.3. The Seller makes no warranty that the Buyer’s order will be fully executed. The Seller shall have the right not to deliver the ordered item to the Buyer or to deliver a smaller quantity of the item if the ordered item or a sufficient quantity thereof is not available in the Seller’s warehouses.
6.4. Money for goods paid by the Buyer but not delivered by the Seller shall be paid to the bank account specified by the Buyer not later than within 5 (five) business days after the delivery of the shipment.
6.5. The Seller delivers the ordered goods to the address indicated in the Buyer’s order. The buyer undertakes to accept the goods himself. If the Buyer cannot collect the ordered goods himself, he must indicate in the order the name of the person who will collect the goods (consignee). If the Buyer or the Recipient does not find the address indicated in the order, the Seller shall have the right to issue the goods to any other adult person at the address indicated in the order, and the Buyer shall have no right to make any claim that the goods have been delivered to the wrong person.
6.6. If the Seller is unable to deliver the Goods to the Buyer due to the Buyer’s fault or due to circumstances beyond the Buyer’s control, the Seller shall not re-send the Goods to the Buyer but shall refund the Buyer for the goods after deduction of the delivery fee. If the Buyer pays extra for the delivery of the goods, the Seller shall re-send the goods to the Buyer. If the Buyer has been granted a delivery charge discount in the case discussed in this clause, the Seller shall be entitled to deduct the full delivery charge (effective at the time the order is placed) from the amount to be refunded to the Buyer, regardless of any discounts applied at the time the order is placed.
6.7. The buyer has the opportunity to choose the delivery time of the product when ordering. The Seller delivers the goods to the Buyer within the time limit of his choice. The Seller shall not be liable for violation of delivery terms if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to circumstances dependent on the Buyer.
6.8. The Buyer agrees that, in exceptional cases, delivery may be delayed due to unforeseen circumstances beyond the Seller’s control. In this case, the Seller undertakes to contact the Buyer immediately and to arrange delivery of the goods.
6.9. Upon delivery of the Goods, the Buyer shall, together with the Seller or his authorized courier, check the condition of the shipment and the completeness (range) of the delivered goods. Upon noticing that the packaging of the shipment has been damaged, the Buyer must mark it on the copy of the document of delivery and receipt of the shipment to the Seller, otherwise the shipment shall be considered as delivered and undamaged. In the event that the Buyer notices at the time of acceptance of the goods that the shipment is inadequate or does not correspond to the goods ordered by him and is not indicated on the invoice or other delivery acceptance document, the Buyer shall immediately inform the Seller thereof.
7. REPLACEMENT AND RETURN OF GOODS
7.1. The defective goods shall be replaced or returned in accordance with the 2001 Regulations. June 29 Lithuanian
By the Order of the Minister of Economy of the Republic of Lithuania No. 217 Approved Return and Replacement Rules and more
effective legal acts of the Republic of Lithuania. In these cases, we cover the costs of transporting the goods
7.2 Goods of suitable quality may also be returned to the purchaser upon request in accordance with the law
within 14 days of the date of sale of the products. Returning a good quality item for transportation
the costs are borne by the buyer. To return a good quality product, the latter must meet the following conditions:
· The returned item must be in its original neat packaging;
· The Product must be undamaged by the Buyer;
· The product must not be loose in appearance (intact labels, protective tear)
films, etc.) (this item does not apply in case of return of defective goods);
· The returned item must be in the same set as received by the Buyer.
7.3. When returning or replacing goods purchased in the Online Store, the Seller has the right to claim
fill in a Return or Replacement form provided by the Seller.
7.4. The money paid for the returned goods shall be paid into the bank account specified by the Buyer within 5 days at the latest
(five) business days from the date of return.
7.5. To return a product of both good and bad quality, please contact us by email. by email
[email protected] (indicating order number, reason for return and list of goods to be returned) or
by phone at +370 688 22707.
8. FINAL PROVISIONS
8.1. These rules are based on the legal acts of the Republic of Lithuania. Relations arising from these rules shall be governed by the law of the Republic of Lithuania.
8.2. All disagreements arising from the implementation of these rules shall be settled by negotiation. In case of disagreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
8.3. In the event of damage, the guilty party shall indemnify the other party for direct damage in accordance with the procedure and on the grounds established by the laws of the Republic of Lithuania.
8.4. The Seller shall send all notices and otherwise contact the Buyer by email or telephone provided on the Buyer Registration Form.
8.5. The Buyer shall send all messages and questions to the means and addresses indicated in the Contact section of the Online Shop.